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Shipping & Returns

Conditions for Returns:

  • Time Frame: Items must be returned within 14 days of the purchase date.  To initiate a return, please contact us with your order number and details about the item you would like to return.
  • Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Credit Card Fees: Credit card fees associated with the purchase are non-refundable as these are not returned to us.  Please be aware that these fees can be a significant cost to us.   If a store credit is chosen then the full amount will be included. 
  • Item Condition: Items must be returned in the same condition in which you received them.


  • If the item is not as described, we will refund the full cost of the merchandise, shipping charges and credit card fees.

  • Orders are shipped within 1 or 2 days.  Most often it is shipped the next business day. We are able to accommodate same day shipping if the order is before 10 a.m. EST.  This does not include weekends.  For example, an order placed on Friday after 10 a.m. EST will ship Monday.
  • Packages are deemed lost for refund issuance if it has been 30 days domestically and 60 days internationally.